Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing, browsing, or using the XAI CRYPTO platform ("Platform"), including all associated websites, APIs, mobile applications, and services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and XAI CRYPTO ("Company," "we," "us," or "our"). We reserve the right to modify these Terms at any time. Continued use of the Platform following any changes constitutes your acceptance of the revised Terms. We will make reasonable efforts to notify users of material changes via email or platform notification.
2. Eligibility
To use the Services, you must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is greater. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.
You further represent that you are not a resident of, or accessing the Platform from, any jurisdiction where the use of cryptocurrency trading services is prohibited or restricted by law. It is your sole responsibility to determine whether your use of the Services complies with applicable laws in your jurisdiction.
You must not be listed on any government sanctions list, including but not limited to the U.S. Office of Foreign Assets Control (OFAC) Specially Designated Nationals List, the European Union sanctions list, or any equivalent national or international sanctions registry.
3. Account Registration and Security
To access certain features of the Platform, you must create an account by providing accurate, current, and complete information. You agree to maintain and promptly update your account information to keep it accurate and complete.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password, API keys, and any two-factor authentication mechanisms. You agree to immediately notify XAI CRYPTO of any unauthorized access to or use of your account.
You are fully responsible for all activities that occur under your account, whether or not authorized by you. XAI CRYPTO shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
4. Deposits and Withdrawals
The Platform supports deposits and withdrawals of supported cryptocurrencies as specified on the Platform. You are solely responsible for ensuring that deposits are sent to the correct wallet address and on the correct blockchain network. XAI CRYPTO shall not be liable for funds sent to incorrect addresses or on unsupported networks.
Withdrawal requests will be processed in accordance with our standard processing times, which may vary depending on network congestion, security verification procedures, and operational requirements. We reserve the right to delay or refuse any withdrawal that we reasonably believe may be associated with fraudulent activity, money laundering, or a violation of these Terms.
Minimum deposit and withdrawal amounts may apply and are subject to change. Any applicable blockchain network fees ("gas fees") are borne by the User and are separate from any fees charged by the Platform.
5. Trading Services
XAI CRYPTO provides automated and AI-assisted cryptocurrency trading services, including but not limited to algorithmic trading, delta-neutral strategies, and portfolio management tools. The specific features available to you depend on your account tier and subscription level.
You acknowledge and agree that all trading involves substantial risk. Past performance of any trading algorithm, strategy, or system is not indicative of future results. The value of cryptocurrency assets can fluctuate significantly, and you may lose some or all of your invested capital.
XAI CRYPTO does not guarantee any specific outcomes, returns, or profit levels. All automated trading strategies are executed on a best-effort basis, and performance may be affected by market conditions, liquidity, exchange outages, network congestion, and other factors beyond our control.
6. Fees and Charges
Use of the Platform may be subject to fees, including but not limited to performance fees, management fees, withdrawal fees, and subscription fees. The current fee schedule is available on the Platform and may be updated from time to time.
Performance fees are calculated based on net profits generated by the trading algorithms during each fee period. The specific calculation methodology is detailed on the Platform and in the fee schedule applicable to your account tier.
We reserve the right to modify our fee structure with thirty (30) days' notice. Continued use of the Platform after a fee change takes effect constitutes acceptance of the new fees. Any fees incurred prior to the effective date of a fee change will be calculated under the previous fee schedule.
7. Intellectual Property
All content, features, and functionality of the Platform—including but not limited to the software, algorithms, trading strategies, user interface, text, graphics, logos, icons, and proprietary data—are the exclusive property of XAI CRYPTO or its licensors and are protected by international copyright, trademark, patent, and trade secret laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, distribute, modify, reverse-engineer, decompile, or create derivative works based on any part of the Platform without our prior written consent.
8. Prohibited Activities
You agree not to:
- Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations
- Engage in market manipulation, wash trading, spoofing, layering, or any other form of market abuse
- Attempt to gain unauthorized access to the Platform, other user accounts, or our systems and infrastructure
- Use bots, scrapers, or automated tools to access the Platform except through our officially provided APIs
- Interfere with or disrupt the integrity or performance of the Platform or its underlying infrastructure
- Upload or transmit any malicious code, viruses, or harmful data
- Use the Platform to launder money, finance terrorism, or engage in any sanctioned activity
- Circumvent any security measures, rate limits, or access restrictions implemented on the Platform
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XAI CRYPTO, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to, use of, or inability to use the Platform
- Any conduct or content of any third party on the Platform
- Unauthorized access, use, or alteration of your transmissions or content
- Trading losses, whether or not arising from the use of automated trading features
- Exchange downtime, API failures, or network congestion affecting trade execution
- Errors or inaccuracies in algorithmic trading strategies or their execution
- Changes in cryptocurrency market conditions, regulations, or technology
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO XAI CRYPTO DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
10. Indemnification
You agree to indemnify, defend, and hold harmless XAI CRYPTO, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Platform, your violation of these Terms, your violation of any applicable law or regulation, or your infringement of any rights of any third party.
11. Termination
We may suspend or terminate your account and access to the Platform at any time, with or without cause, and with or without notice, including but not limited to situations where we reasonably believe you have violated these Terms, engaged in fraudulent or illegal activity, or posed a risk to other users or the Platform.
Upon termination, your right to use the Platform will immediately cease. You may request withdrawal of any remaining funds in your account, subject to applicable legal requirements, pending investigations, and any outstanding fees or obligations. Provisions of these Terms that by their nature should survive termination shall remain in full effect, including but not limited to intellectual property provisions, limitation of liability, indemnification, and dispute resolution.
12. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the Services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration.
Arbitration shall be conducted under the rules of the International Chamber of Commerce (ICC) by one or more arbitrators appointed in accordance with those rules. The arbitration shall be conducted in the English language. The arbitral award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which XAI CRYPTO is incorporated, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes not subject to arbitration.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
15. Contact Information
For any questions or concerns regarding these Terms, please contact us at legal@xai.platform. We will make reasonable efforts to respond to all inquiries within a timely manner.